Privacy Policy

Last updated: July 1, 2026

Overview

Nicktronic IT LLC ("Nicktronic IT," "we," "us," or "our") provides managed IT services, hosted VoIP, web and email hosting, and related services to businesses in Michigan and beyond. This Privacy Policy explains what information we collect through our website and services, how we use it, and the choices you have.

Information We Collect

We collect information you provide directly to us, such as when you fill out a contact form, request a consultation, or become a client:

• Contact information — name, email address, phone number, and company name
• Service information — details you share about your IT environment, network, or support needs
• Communications — records of calls, emails, and messages between you and us
• Technical data — for clients on our managed services, monitoring and diagnostic data from the systems we support

We also collect limited technical information automatically when you visit our website, such as browser type, pages viewed, and general usage patterns.

How We Use Information

We use the information we collect to:

• Respond to inquiries and provide quotes or consultations
• Deliver, maintain, and support the services you've signed up for
• Send service-related communications, including alerts, reports, and updates you've opted into
• Improve our website and services
• Meet legal and regulatory obligations

We do not sell your personal information.

Cookies & Tracking

Our website may use basic cookies or similar technologies to remember preferences (such as light/dark mode) and understand how visitors use the site. You can disable cookies through your browser settings; some site functionality may be affected.

Data Sharing

We do not sell or rent your personal information. We may share information with:

• Vendors and platforms we use to deliver services (for example, Microsoft 365, Google Workspace, Datto, or Huntress), limited to what's necessary to provide that service
• Law enforcement or regulators, when required by law
• A successor entity, in the event of a merger, acquisition, or sale of assets

Data Security

We take reasonable technical and organizational measures to protect the information we hold, consistent with the same security practices we use to protect our own network—multihomed infrastructure we own and operate, endpoint protection, and access controls. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on where you're located, you may have rights to access, correct, or request deletion of your personal information, or to opt out of certain communications. To exercise any of these rights, contact us using the information below.

Children's Privacy

Our services are intended for businesses and are not directed to individuals under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

Contact Us

Questions about this policy or your information? Reach out:

• Email: Support@Nicktronicit.com
• Phone: (586) 229-1677
• Mail: Nicktronic IT LLC, Macomb, MI 48044